Websites, email marketing, membership software, and online event registration are the bricks that pave the road to Internet success for most associations. Members expect to be served online, and your staff relies on being connected to headquarters from virtually anywhere.
Of course, as your technology needs grow, so does the reliance on your technology vendor. And if your technology vendor isn't responsive or isn't speaking your language, that road to success can go from smooth to bumpy in a hurry.
If you've found your organization struggling to sync up with your technology supplier, fear not: There is good news. Below are five key success factors to help you build or renew a positive relationship with your technology vendor.